Terms and conditions

Last updated: 19 June 2026

This is an English translation provided for convenience. In the event of any discrepancy, the Polish-language version is legally binding.

Terms and conditions of the online shop

§ 1 Definitions

Business days – means the days of the week from Monday to Friday, excluding public holidays.
Delivery – means the factual activity consisting in the delivery to the Customer by the Seller, through the Carrier, of the Goods specified in the order.
Carrier – means the courier company, postal operator or other entity with which the Seller cooperates in respect of effecting the Delivery of the Goods.
The “Right of withdrawal” function – means the functionality made available by the Seller in the Online Shop at https://bycabo.com/odstapienie-od-umowy/, enabling a Consumer and an Entrepreneur with Consumer rights to submit a declaration of withdrawal from the Contract of sale through the web interface of the Online Shop.
Password – means the string of letters, digits or other characters chosen by the Customer during Registration in the Online Shop, used in order to secure access to the Customer Account in the Online Shop.
Customer – means an entity to which, in accordance with the Terms and Conditions and the provisions of law, services may be provided by electronic means, or with which a Contract of sale may be concluded.
Consumer – means a natural person performing with an entrepreneur a legal act not directly connected with their business or professional activity.
Customer Account – means the panel individual to each Customer, activated for them by the Seller after the Customer has completed Registration and concluded the contract for the provision of the Customer Account Maintenance service.
Entrepreneur – means a natural person, a legal person or an organisational unit without legal personality to which statute grants legal capacity, conducting business or professional activity in its own name and performing a legal act directly connected with its business or professional activity.
Entrepreneur with Consumer rights – means a natural person concluding a Contract of sale directly connected with their business activity, where it follows from the content of the Contract of sale that it is not of a professional character for that Entrepreneur, resulting in particular from the subject matter of the business activity conducted by them, made available on the basis of the provisions on the Centralna Ewidencja i Informacja o Działalności Gospodarczej (Central Registration and Information on Business).
Terms and Conditions – means these terms and conditions.
Registration – means the factual activity carried out in the manner specified in the Terms and Conditions, required for the Customer to use the Customer Account.
Seller – means byCabo Beata Stańczak, with its registered office in Gdańsk, 80-280 Gdańsk, ul. Norwida 4 lok. 207, NIP (tax identification number): 5832205318, REGON (statistical number): 221222710, entered in the Centralna Ewidencja i Informacja o Działalności Gospodarczej (Central Registration and Information on Business) kept by the Minister of Development and Technology, e-mail: info@bycabo.com, being at the same time the owner of the Online Shop.
Shop’s Website – means the web pages at which the Seller operates the Online Shop, operating in the bycabo.com domain.
Goods – means a product presented by the Seller through the Shop’s Website which may be the subject of a Contract of sale.
Durability – means the ability of the Goods to retain their functions and properties in the course of ordinary use.
Durable medium – means a material or tool enabling the Customer or the Seller to store information addressed personally to them in a manner allowing access to the information in the future for a period appropriate to the purposes for which the information serves, and which allows the stored information to be reproduced unchanged.
Contract of sale – means a contract of sale concluded at a distance, on the terms set out in the Terms and Conditions, between the Customer and the Seller.

§ 2 General provisions and use of the Online Shop

All rights to the Online Shop, including the economic copyright and intellectual property rights to its name, its internet domain, the Shop’s Website, as well as to the templates, forms and photographs presented on the Shop’s Website for the purpose of presenting the Goods, belong to the Seller, and they may be used solely in the manner specified in and consistent with the Terms and Conditions and with the Seller’s consent expressed in writing.
The Seller will make every effort to ensure that the Online Shop can be used by internet users with popular web browsers, operating systems, types of device and types of internet connection. The minimum technical requirements enabling the use of the Shop’s Website are a current version of a web browser supporting JavaScript and cookie files, and an active internet connection. The Shop’s Website is responsive and adjusts dynamically to the screen resolution.
The Seller uses the cookie file mechanism; these files are saved on the Customer’s terminal device while Customers use the Shop’s Website. The use of cookie files is intended to ensure the correct operation of the Shop’s Website. Every Customer may disable the cookie mechanism in the web browser of their terminal device, whereby disabling cookies may cause difficulties in using certain functionalities of the Online Shop or make such use impossible.
In order to place an order in the Online Shop and to use the services provided by electronic means through the Shop’s Website, the Customer must have an active electronic mail account.
It is prohibited for the Customer to supply content of an unlawful character and for the Customer to use the Online Shop, the Shop’s Website or the services provided by the Seller in a manner contrary to the law or to good practice, or infringing the personal rights of third parties.
The Seller declares that the public character of the internet and the use of services provided by electronic means may entail the risk of Customers’ data being obtained or modified by unauthorised persons, and Customers should therefore apply appropriate technical measures minimising the risks indicated, in particular up-to-date software, anti-virus programs and means of protecting their identity on the internet.
The Seller never asks the Customer to disclose the Password.
It is not permissible to use the resources and functions of the Online Shop in order for the Customer to conduct activity infringing the interest of the Seller, in particular advertising activity for another entrepreneur or product, or the posting of content unrelated to the Seller’s activity or of content that is untrue or misleading.

§ 3 Registration

In order to create a Customer Account, the Customer may complete Registration free of charge.
Registration is not necessary in order to place an order in the Online Shop.
In order to complete Registration, the Customer should fill in the registration form made available by the Seller on the Shop’s Website and send it to the Seller by electronic means by selecting the appropriate function contained in the registration form. During Registration the Customer sets an individual Password.
While filling in the registration form, the Customer has the opportunity to read the Terms and Conditions and to accept their content by ticking the appropriate box in the form.
During Registration the Customer may voluntarily consent to the processing of their personal data for marketing purposes by ticking the appropriate box in the registration form. Giving such consent is not a condition of creating a Customer Account or of placing an order.
Consent to the processing of personal data for marketing purposes may be withdrawn at any time by submitting an appropriate declaration to the Seller, in particular by electronic mail to info@bycabo.com.
After sending the completed registration form, the Customer receives without undue delay, by electronic means at the electronic mail address given in the form, confirmation of Registration from the Seller. At that moment the contract for the provision by electronic means of the Customer Account Maintenance service is concluded.

§ 4 Orders

The information contained on the Shop’s Website does not constitute an offer by the Seller within the meaning of the Kodeks cywilny (the Polish Civil Code), but merely an invitation to Customers to submit offers to conclude a Contract of sale.
The Customer may place orders in the Online Shop through the Shop’s Website 7 days a week, 24 hours a day.
A Customer placing an order through the Shop’s Website assembles the order by selecting the Goods in which they are interested. Goods are added to the order by selecting the “Add to basket” command beneath the given Goods presented on the Shop’s Website.
Having assembled the order and indicated in the basket the method of Delivery and the form of payment, the Customer places the order by sending the order form to the Seller, selecting the “Order with an obligation to pay” button or another equivalent button unambiguously indicating the obligation to pay.
On each occasion, before the order is sent to the Seller, the Customer is informed of the total price for the selected Goods and the Delivery, as well as of all additional costs which they are obliged to bear in connection with the Contract of sale.
The placing of an order constitutes the submission by the Customer to the Seller of an offer to conclude a Contract of sale for the Goods which are the subject of the order.
After the order has been placed, the Seller sends confirmation of its submission to the electronic mail address given by the Customer.
The Seller then sends to the electronic mail address given by the Customer information that the order has been accepted for fulfilment. The information that the order has been accepted for fulfilment is the Seller’s declaration of acceptance of the offer referred to in § 4(6) above, and upon its receipt by the Customer the Contract of sale is concluded.
After the conclusion of the Contract of sale, the Seller confirms its terms to the Customer by sending them on a Durable medium, in particular to the Customer’s electronic mail address.

§ 5 Payments

The prices of the Goods given on the Shop’s Website are gross prices and include VAT due, insofar as VAT applies under the applicable provisions.
The prices of the Goods do not include the costs of Delivery, unless expressly indicated otherwise for the given Goods or within the given promotion.
The total price of the order, covering the price of the Goods, the costs of Delivery and any other costs, is indicated to the Customer on each occasion before the order is placed.
The Customer may pay for the order using the payment methods available in the Online Shop at the time the order is placed, in particular through electronic payment operators, card payment, online transfer, BLIK or PayPal, insofar as the given method is currently available in the Online Shop.
The available payment methods are presented to the Customer in the course of placing the order, before it is placed.
Electronic payments may be handled by external payment service providers. On selecting a given payment method, the Customer may be redirected to the website of an external payment operator in order to make the payment.
Where electronic payment is selected, the Customer should make the payment without undue delay after placing the order, unless the terms and conditions or the communications of the payment operator provide for a different time limit.
Fulfilment of the order commences once the Seller has received information that the payment has been effected successfully, unless a different payment method available in the Online Shop has been selected for the given order.
The Seller reserves the right to change the available payment methods, whereby such a change does not affect orders placed before it is introduced.

§ 6 Delivery

The Seller effects Delivery within the territory of the entire European Union, the USA and Serbia.
If the delivery address for the Goods is a country outside the territory of the European Union, the total value of the order may not include the charges, customs duties and taxes required by the provisions of the country of delivery. The Customer may be obliged to pay local charges, customs duties or taxes in accordance with the applicable provisions of law of the country of delivery.
The Seller is obliged to deliver the Goods that are the subject of the Contract of sale free from defects.
The Seller places on the Shop’s Website information about the number of Business days needed for the Delivery and the fulfilment of the order.
The time limit for Delivery and fulfilment of the order indicated on the Shop’s Website is counted in Business days, unless indicated otherwise for the given Goods.
The Goods ordered are delivered to the Customer through the Carrier to the address indicated in the order form.
On the day the Goods are dispatched to the Customer, information confirming that the parcel has been posted by the Seller is sent to the Customer’s electronic mail address.
The Customer should examine the parcel delivered at the time and in the manner customary for parcels of the given kind. If a shortfall or damage to the parcel is established, the Customer has the right to demand that the Carrier’s employee draw up an appropriate report.
The Seller, in accordance with the Customer’s wishes and the applicable provisions, issues a sales document covering the Goods delivered.
If the Customer is absent at the address indicated by them and given when placing the order as the Delivery address, the Carrier’s employee may leave a delivery notice or attempt to make contact in order to agree a time at which the Customer will be present. If the Goods ordered are returned to the Online Shop by the Carrier, the Seller will contact the Customer by electronic means or by telephone in order to agree with the Customer how to proceed.

§ 7 Statutory warranty for Entrepreneurs

The provisions of this paragraph concern Customers who are Entrepreneurs, excluding Entrepreneurs with Consumer rights, to whom the provisions concerning Consumers apply.
The Seller ensures Delivery of Goods free from defects. The Seller is liable towards the Entrepreneur if the Goods have a defect, on the terms set out in the Kodeks cywilny (the Polish Civil Code), subject to the provisions of these Terms and Conditions.
If the Goods have a defect, the Entrepreneur may submit a complaint to the Seller’s address or by electronic mail to: info@bycabo.com.
In the complaint the Entrepreneur should include a description of the defect, the data enabling the order to be identified and the expected manner of dealing with the complaint.
The Seller will respond to the Entrepreneur’s complaint within 14 days of the date of its receipt.
The Seller’s liability towards the Entrepreneur under the statutory warranty may be limited or excluded to the extent permitted by the applicable provisions of law.
The Entrepreneur may also submit a complaint to the Seller in connection with the use of the services provided by electronic means by the Seller. The complaint may be submitted in electronic form and sent to: info@bycabo.com. In the complaint the Entrepreneur should include a description of the problem that has arisen. The Seller examines the complaint without undue delay and no later than within 14 days of the date of its receipt.

§ 8 Non-conformity of the Goods with the contract

Complaints of a Consumer and of an Entrepreneur with Consumer rights

The Goods are in conformity with the contract if, in particular, their description, kind, quantity, quality, completeness and functionality are in conformity with the contract, as well as their fitness for the particular purpose for which the Consumer or the Entrepreneur with Consumer rights requires them, of which they informed the Seller no later than at the time of conclusion of the contract and which the Seller accepted.
Furthermore, in order to be regarded as being in conformity with the contract, the Goods must be fit for the purposes for which Goods of that kind are ordinarily used, taking into account the applicable provisions of law, technical standards or good practice, and must be of such quantity and possess such features, including Durability and safety, as are typical of Goods of that kind and as the Consumer or the Entrepreneur with Consumer rights may reasonably expect.
The Goods should be supplied with the packaging, accessories and instructions which the Consumer or the Entrepreneur with Consumer rights may reasonably expect to be supplied, and should be of the same quality as the sample or model which the Seller made available before the conclusion of the contract, if such a sample or model was made available.
The Seller is not liable for the lack of conformity of the Goods with the contract to the extent that the Consumer or the Entrepreneur with Consumer rights was, no later than at the time of conclusion of the contract, expressly informed that a specific feature of the Goods departs from the requirements of conformity with the contract, and expressly and separately accepted the absence of that specific feature of the Goods.
The Seller is liable for a lack of conformity of the Goods with the contract existing at the time of their delivery and revealed within two years from that time, unless the shelf life of the Goods is longer.
A lack of conformity of the Goods with the contract which is revealed before the expiry of two years from the time of delivery of the Goods is presumed to have existed at the time of their delivery, unless proved otherwise or unless that presumption is incompatible with the specific nature of the Goods or the character of the lack of conformity of the Goods with the contract.
The Seller may not rely on the expiry of the period for establishing a lack of conformity of the Goods with the contract if the Seller fraudulently concealed that lack of conformity.
If the Goods are not in conformity with the contract, the Consumer or the Entrepreneur with Consumer rights may demand their repair or replacement.
The Seller may carry out a replacement where the Consumer or the Entrepreneur with Consumer rights demands repair, or the Seller may carry out a repair where the Consumer or the Entrepreneur with Consumer rights demands replacement, if bringing the Goods into conformity with the contract in the manner chosen by the Customer is impossible or would entail excessive costs for the Seller.
If both repair and replacement are impossible or would entail excessive costs for the Seller, the Seller may refuse to bring the Goods into conformity with the contract.
In assessing whether the costs for the Seller are excessive, account is taken of all the circumstances of the case, in particular the significance of the lack of conformity of the Goods with the contract, the value of the Goods that are in conformity with the contract and the excessive inconvenience to the Consumer or the Entrepreneur with Consumer rights arising as a result of a change in the manner of bringing the Goods into conformity with the contract.
The Seller carries out the repair or replacement within a reasonable time from the moment at which it was informed of the lack of conformity of the Goods with the contract, and without excessive inconvenience to the Consumer or the Entrepreneur with Consumer rights, taking into account the specific nature of the Goods and the purpose for which they were acquired.
The costs of repair or replacement, including in particular the costs of postage, carriage, labour and materials, are borne by the Seller.
The Consumer or the Entrepreneur with Consumer rights makes the Goods subject to repair or replacement available to the Seller. The Seller collects the Goods from the Customer at its own cost.
The Consumer or the Entrepreneur with Consumer rights is not obliged to pay for the ordinary use of Goods which have subsequently been replaced.
If the Goods are not in conformity with the contract, the Consumer or the Entrepreneur with Consumer rights may make a declaration of price reduction or of withdrawal from the contract where:
1. the Seller has refused to bring the Goods into conformity with the contract;
2. the Seller has failed to bring the Goods into conformity with the contract;
3. the lack of conformity of the Goods with the contract persists even though the Seller has attempted to bring the Goods into conformity with the contract;
4. the lack of conformity of the Goods with the contract is so significant as to justify a price reduction or withdrawal from the contract without first resorting to repair or replacement;
5. it is clear from the Seller’s declaration or from the circumstances that the Seller will not bring the Goods into conformity with the contract within a reasonable time or without excessive inconvenience to the Customer.
The Seller is obliged to reply to a complaint of a Consumer or of an Entrepreneur with Consumer rights within 14 days of the date of its receipt.
The Seller refunds to the Consumer or to the Entrepreneur with Consumer rights the amounts due as a result of exercising the right to a price reduction without undue delay and no later than within 14 days of the date of receipt of the declaration of price reduction.
The Consumer or the Entrepreneur with Consumer rights may not withdraw from the contract if the lack of conformity of the Goods with the contract is insignificant. The lack of conformity of the Goods with the contract is presumed to be significant.
If the lack of conformity with the contract relates only to some of the Goods supplied under the contract, the Consumer or the Entrepreneur with Consumer rights may withdraw from the contract only in respect of those Goods, and also in respect of other Goods acquired together with the Goods that are not in conformity with the contract, if it cannot reasonably be expected that they would agree to keep only the Goods that are in conformity with the contract.
In the event of withdrawal from the contract on account of the non-conformity of the Goods with the contract, the Consumer or the Entrepreneur with Consumer rights returns the Goods to the Seller without undue delay and at the Seller’s cost. The Seller refunds the price without undue delay and no later than within 14 days of the date of receipt of the Goods or of proof of their having been sent back.
The Seller makes the refund of the price using the same means of payment as those used by the Consumer or the Entrepreneur with Consumer rights, unless they have expressly agreed to a different method of refund which does not entail any costs for them.
The Seller does not make use of the out-of-court resolution of disputes referred to in the ustawa z dnia 23 września 2016 r. o pozasądowym rozwiązywaniu sporów konsumenckich (Act of 23 September 2016 on the out-of-court resolution of consumer disputes).

§ 9 Withdrawal from the Contract of sale

A Customer who is a Consumer and an Entrepreneur with Consumer rights who has concluded a Contract of sale at a distance may withdraw from it within 14 days without giving any reason and without incurring any costs, with the exception of the costs indicated in this paragraph and those arising from generally applicable provisions of law.
The period for withdrawal from the Contract of sale begins on the day on which the Goods are taken into possession by the Consumer, the Entrepreneur with Consumer rights or a third party indicated by them other than the carrier.
In the case of a Contract of sale covering multiple Goods which are delivered separately, in batches or in parts, the period for withdrawal from the Contract of sale begins on the day on which the last of the Goods, batch or part is taken into possession.
In order to meet the time limit for withdrawal from the Contract of sale, it is sufficient to send the declaration of withdrawal before the expiry of the time limit referred to in paragraph 1 above.
The Consumer and the Entrepreneur with Consumer rights may withdraw from the Contract of sale by submitting to the Seller an unambiguous declaration of withdrawal from the Contract of sale. The declaration may be submitted in particular:
1. in writing to the Seller’s address: byCabo Beata Stańczak, ul. Norwida 4 lok. 207, 80-280 Gdańsk;
2. by electronic mail to: info@bycabo.com;
3. by means of the withdrawal form made available on the “Right of withdrawal” page at https://bycabo.com/odstapienie-od-umowy/;
4. by means of the “Right of withdrawal” function available in the Online Shop.
Use of the withdrawal form or of the “Right of withdrawal” function is not obligatory and does not limit the right to submit a declaration of withdrawal from the Contract of sale in another manner, provided that the decision to withdraw from the Contract of sale is apparent from the content of the declaration.
The “Right of withdrawal” function enables a declaration of withdrawal from the Contract of sale to be submitted through the web interface of the Online Shop. In order to use this function, the Customer should provide the data enabling the order to be identified, in particular the order number and the e-mail address used when placing the order. The Customer may also provide their first name and surname in order to facilitate identification of the request.
Once a declaration of withdrawal from the Contract of sale has been submitted via the online form or the “Right of withdrawal” function, the Seller sends the Customer, without undue delay, confirmation of receipt of the declaration on a Durable medium, in particular to the electronic mail address given by the Customer.
In the event of withdrawal from the Contract of sale, the Contract of sale is deemed not to have been concluded.
If the Consumer or the Entrepreneur with Consumer rights submitted a declaration of withdrawal from the Contract of sale before their offer was accepted by the Seller, the offer ceases to be binding.
The Seller is obliged, without undue delay and no later than within 14 days of the date of receipt of the declaration of withdrawal from the Contract of sale of the Consumer or of the Entrepreneur with Consumer rights, to refund all payments made by them, including the cost of Delivery of the Goods to the Customer, subject to paragraph 12 below.
If the Consumer or the Entrepreneur with Consumer rights selected a method of Delivery of the Goods other than the least expensive ordinary method of Delivery offered by the Seller, the Seller is not obliged to refund the additional costs incurred by the Customer.
The Seller may withhold the refund until it has received the Goods back or until the Consumer or the Entrepreneur with Consumer rights has supplied proof of having sent them back, whichever occurs first.
The refund will be made using the same means of payment as those used by the Consumer or the Entrepreneur with Consumer rights, unless they have expressly agreed to a different method of refund which does not entail any costs for them.
The Consumer or the Entrepreneur with Consumer rights is obliged to return the Goods to the Seller without undue delay and no later than within 14 days of the day on which they withdrew from the Contract of sale. In order to meet the time limit, it is sufficient to send the Goods back before its expiry.
The Goods should be sent back to the Seller’s address: byCabo Beata Stańczak, ul. Norwida 4 lok. 207, 80-280 Gdańsk, unless the Seller indicates a different return address to the Customer.
The Consumer and the Entrepreneur with Consumer rights bear only the direct costs of returning the Goods, unless the Seller has agreed to bear them or has failed to inform the Customer of the obligation to bear those costs.
If, by reason of their nature, the Goods cannot be sent back in the ordinary manner by post or by courier parcel, the Seller informs the Consumer and the Entrepreneur with Consumer rights of the costs of returning the Goods on the Shop’s Website or, at the latest, before the conclusion of the Contract of sale.
The Consumer and the Entrepreneur with Consumer rights are liable for any diminished value of the Goods resulting from handling them beyond what is necessary to establish the nature, characteristics and functioning of the Goods.
The right of withdrawal from the Contract of sale does not apply in the cases specified in generally applicable provisions of law, in particular in relation to contracts:
1. where the subject of the performance is non-prefabricated Goods, manufactured to the Customer’s specification or serving to satisfy their individualised needs;
2. where the subject of the performance is Goods delivered in a sealed package which, once the package has been opened, cannot be returned on grounds of health protection or for hygiene reasons, if the package was opened after delivery;
3. where the subject of the performance is items which, after delivery, by reason of their nature, become inseparably combined with other items.

§ 10 Free-of-charge services

The Seller provides Customers with the following free-of-charge services by electronic means:
1. the Contact form;
2. the Newsletter;
3. Customer Account Maintenance;
4. the withdrawal form and the “Right of withdrawal” function.
The services indicated in § 10(1) above are provided 7 days a week, 24 hours a day, subject to technical breaks, failures or other events beyond the Seller’s control.
The Seller reserves the right to select and change the kind, forms, time and manner of granting access to selected services, of which it will inform Customers in the manner appropriate for an amendment of the Terms and Conditions, if such a change requires an amendment of the Terms and Conditions.
The Contact form service consists in sending a message to the Seller by means of the form placed on the Shop’s Website.
The Contact form service may be discontinued at any time and consists in ceasing to send enquiries to the Seller.
The withdrawal form service and the “Right of withdrawal” function consist in enabling the Consumer and the Entrepreneur with Consumer rights to submit a declaration of withdrawal from the Contract of sale through the web interface of the Online Shop. The detailed rules for using this function are set out in § 9 of the Terms and Conditions.
The Newsletter service may be used by any Customer who enters their electronic mail address in the appropriate form made available by the Seller on the Shop’s Website and consents to receiving the Newsletter.
The Newsletter service consists in the Seller sending to the Customer’s electronic mail address messages in electronic form containing information about products, promotions, new arrivals or the Seller’s activity.
Every Newsletter addressed to Customers contains in particular information about the sender, the subject of the message and information about the possibility of, and the manner of, unsubscribing from the Newsletter service.
The Customer may at any time cease to receive the Newsletter by unsubscribing by means of the link contained in the electronic message sent as part of the Newsletter service or by contacting the Seller.
The Customer Account Maintenance service is available following Registration on the terms described in the Terms and Conditions and consists in making available to the Customer a dedicated panel within the Shop’s Website, enabling the Customer to modify their data and to track the status of orders and their order history.
A Customer who has completed Registration may submit to the Seller a request for the Customer Account to be deleted. The Customer Account may be deleted within 14 days of the date on which the request is submitted.
The Seller is entitled to block access to the Customer Account and to the free-of-charge services where the Customer acts to the detriment of the Seller or of other Customers, where the Customer infringes the provisions of law or the provisions of the Terms and Conditions, and also where blocking access is justified on security grounds, in particular by attempts to breach the security of the Shop’s Website or by other hacking activities. The blocking of access lasts for the period necessary to resolve the issue constituting the basis for the block. The Seller notifies the Customer of the blocking of access by electronic means to the address given by the Customer.

§ 11 Protection of personal data

The principles for the protection of personal data are set out in the Privacy policy available on the Shop’s Website.
The personal data provided by the Customer within the withdrawal form or the “Right of withdrawal” function is processed for the purposes of handling the declaration of withdrawal from the Contract of sale, identifying the order, settling the return and fulfilling the legal obligations incumbent on the Seller.

§ 12 Termination of the contract for the provision of services by electronic means

This paragraph does not concern Contracts of sale.

Both the Customer and the Seller may terminate the contract for the provision of services by electronic means at any time and without giving reasons, subject to the preservation of the rights acquired by the other party before the termination of the contract and to the provisions below.
A Customer who has completed Registration terminates the contract for the provision of services by electronic means by sending the Seller an appropriate declaration of intent using any means of distance communication enabling the Seller to acquaint itself with the Customer’s declaration.
The Seller terminates the contract for the provision of services by electronic means by sending the Customer an appropriate declaration of intent to the electronic mail address given by the Customer.

§ 13 Final provisions

The Seller is liable for non-performance or improper performance of the contract. In the case of contracts concluded with Customers who are Entrepreneurs, excluding Entrepreneurs with Consumer rights, the Seller is liable only in the event of intentionally causing damage and within the limits of the losses actually incurred by the Customer who is an Entrepreneur, unless mandatory provisions of law provide otherwise.
The content of these Terms and Conditions may be recorded by printing, saving on a medium or downloading at any time from the Shop’s Website.
In the event of a dispute arising under a concluded Contract of sale, the parties will endeavour to resolve the matter amicably. The law applicable to the resolution of disputes arising under these Terms and Conditions is Polish law.
The Seller informs a Customer who is a Consumer of the possibility of making use of out-of-court means of dealing with complaints and pursuing claims. The rules on access to these procedures are available at the offices and on the websites of the entities empowered to resolve disputes out of court, in particular rzecznicy praw konsumenta (consumer ombudsmen) or Wojewódzkie Inspektoraty Inspekcji Handlowej (Provincial Inspectorates of the Trade Inspection Authority).
The Seller informs that the platform of the online dispute resolution system between consumers and entrepreneurs at EU level, that is to say the ODR platform, is available at https://ec.europa.eu/consumers/odr/.
The Seller reserves the right to amend these Terms and Conditions for important reasons, in particular in the event of a change in the provisions of law, a change in the methods of payment or Delivery, a change in the functionality of the Online Shop or a change in the Seller’s details. All orders accepted by the Seller for fulfilment before the date on which the new Terms and Conditions enter into force are fulfilled on the basis of the Terms and Conditions in force on the day the Customer placed the order.
An amendment of the Terms and Conditions enters into force 7 days after the date on which the new text of the Terms and Conditions is published on the Shop’s Website, unless a longer period follows from the content of the amendment. In the case of Customers holding a Customer Account, the Seller will give notice of the amendment of the Terms and Conditions by means of a message sent by electronic means containing a link to the amended Terms and Conditions.
If the new text of the Terms and Conditions is not accepted, a Customer holding a Customer Account may terminate the contract for the provision of the Customer Account Maintenance service in accordance with § 12 of the Terms and Conditions.
The Terms and Conditions enter into force on 18.06.2026.